Shipping policy
Shipping Policy
Welcome to Thrift Cafe! We ship both within India and internationally, ensuring your order reaches you safely and securely through our logistics partner Shiprocket.
🚚 Shipping Partner
All orders are shipped via Shiprocket, which works with top-tier courier services for both domestic and international delivery.
📦 Order Processing Time
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Orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed the next working day.
🇮🇳 Domestic Shipping (India)
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Delivery Time: 3–6 business days for metro cities, 5–10 business days for other areas
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Shipping Fee: Calculated at checkout based on location and order weight
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Cash on Delivery (COD): Currently not available
🌍 International Shipping
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Delivery Time: 7–15 business days depending on the destination country
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Shipping Fee: Varies by country and weight; calculated at checkout
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Custom Duties & Taxes: Buyers are responsible for any applicable customs duties, import taxes, or local fees imposed by their country
🔍 Tracking Your Order
Once shipped, you’ll receive a tracking link via email or SMS. You can track your parcel using the Shiprocket portal or the assigned courier’s tracking page.
🛑 Important – No Returns or Exchanges
We do not accept returns, exchanges, or offer refunds for any domestic or international orders.
Please carefully review all product details, sizes, and images before placing your order.
📦 Wrong or Damaged Item?
If you receive a damaged or incorrect product, contact us within 48 hours of delivery with clear photos and your order number. Email: thriftcafe5@gmail.com
💬 Need Help?
Questions about shipping? Reach us at:
+918291378967 WhatsApp Only